Terms of service

OVERVIEW

Welcome to Chivalry.
The terms “we”, “us” and “our” refer to Chivalry, a brand operated by Ashtabhuja Retail, a business registered in India.

Chivalry operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience. Chivalry is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of our Services. Please read them carefully before using the Services.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your place of residence or are using the Services under the supervision of a legal guardian.

To access certain features or make a purchase, you may be required to provide accurate, current, and complete information, including billing, payment, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.

You may not transfer or assign your account to any other person.

SECTION 2 – PRODUCTS AND INFORMATION

We strive to display our products as accurately as possible. However, actual product colors or appearance may vary depending on your device and display settings.

All product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue any product at any time and to limit quantities on a case-by-case basis.

SECTION 3 – ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Chivalry.

An order is considered accepted only after payment has been successfully processed and an order confirmation is issued. We reserve the right to refuse or cancel any order at our discretion. If an order is cancelled, we will attempt to notify you using the contact details provided at checkout.

Returns, refunds, and exchanges are governed solely by our Refund Policy [LINK].

Purchases are intended for personal use only and not for resale or commercial purposes.

SECTION 4 – PRICING, TAXES, AND PAYMENT

Prices are displayed in Indian Rupees unless stated otherwise and may change without notice. Applicable GST and shipping charges will be added at checkout in accordance with Indian law.

You agree to provide valid and accurate payment information and authorize us to charge your chosen payment method for your order.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines provided are estimates only and are not guaranteed. We are not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.

Risk of loss and title to products pass to you once the products are handed over to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including trademarks, logos, text, images, graphics, and designs, is owned by or licensed to Chivalry and is protected under Indian and applicable international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution is strictly prohibited.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS

The Services may include tools or links provided by third parties. We do not control and are not responsible for the content, functionality, or accuracy of third-party services.

Your use of any third-party tools or websites is entirely at your own risk.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

Chivalry is powered by Shopify, which provides the e-commerce platform that allows us to sell products to you. All purchases made through this store are transactions directly between you and Chivalry.

Shopify is not responsible for any aspect of the sale, products, delivery, or customer service provided by Chivalry.

SECTION 9 – PRIVACY

Your personal information is collected and used in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to such collection and use.

SECTION 10 – FEEDBACK

If you submit reviews, feedback, suggestions, or other content, you grant us a perpetual, royalty-free, worldwide right to use, reproduce, and publish such content for any lawful purpose.

You confirm that your feedback does not violate any third-party rights or applicable laws.

SECTION 11 – ERRORS AND CORRECTIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate, at any time without prior notice.

SECTION 12 – PROHIBITED USE

You agree not to use the Services for any unlawful purpose, to violate any applicable laws, infringe intellectual property rights, submit false information, transmit malware, or interfere with the security or functionality of the Services.

Violation of this section may result in immediate termination of access.

SECTION 13 – TERMINATION

We may suspend or terminate your access to the Services at any time, without notice, if you violate these Terms. Obligations and liabilities incurred prior to termination shall survive termination.

SECTION 14 – DISCLAIMER OF WARRANTIES

The Services and all products are provided on an “as is” and “as available” basis, without warranties of any kind, except as required under applicable law.

We do not guarantee that the Services will be uninterrupted, error-free, or secure.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Chivalry and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased through the Services.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Chivalry, Shopify, and their affiliates from any claims, losses, or damages arising out of your breach of these Terms or violation of any law.

SECTION 17 – SEVERABILITY

If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 18 – ENTIRE AGREEMENT

These Terms, together with referenced policies, constitute the entire agreement between you and Chivalry and supersede any prior agreements or communications.

SECTION 19 – GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.
The courts of Mumbai, Maharashtra, shall have exclusive jurisdiction over any disputes.

SECTION 20 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 21 – CONTACT INFORMATION

Brand Name: Chivalry
Legal Entity: Ashtabhuja Retail
GSTIN: 27DCLPP2721R2ZU

Registered Address:
PLOT NO – 34, SHOP NO – 7,
SWARNA ANANT CHS,
SECTOR – 17, KOPARKHAIRANE,
NAVI MUMBAI, Thane,
Maharashtra – 400709, India

Phone / WhatsApp: +91 84336 81710
Email: info@chivlry.com